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Paul Beaurain
September 23, 2021
Question

quickbooks time

  • September 23, 2021
  • 1 reply
  • 0 views

I keep getting emails telling me I "must complete the update in order to use QuickBooks Time."

I don;t have quickbooks time installed on any laptop, phone, at all.  I've never used it.

How can I stop QB sending me these emails?

The email supposedly has a link to "Chat" but the landing page has no available chat function

1 reply

E
EmmaM
September 23, 2021

Hello Paul, Thanks for contacting the Community about the QB time emails you're receiving. At the bottom of the email, there should be an option to unsubscribe. Alternatively, if you have QB but not QB time if you can sign in here  and update the preferences so you don't receive these communications.

P
Paul BeaurainAuthor
September 23, 2021

thanks for your reply

unfortunately there is nothing under either of those links to amend communications relating to quickbooks time

there's nothing anywhere to do with communications preferences

H
Henock K
September 23, 2021

Hi Paul,
 

I appreciate you responding on this thread. It's essential to ensure that you don't get notifications for a product you haven't subscribed for. I can see that you have used the step provided by Emma so you don't receive these communications.
 

I encourage you to reach out to our QuickBooks Time customer support team as they can take a closer look at this. You can refer to this article to contact our team.
 

Feel free to reach out if you have any questions, I'll be happy to help.

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