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SepOctNovDec
May 13, 2019
Question

Anyone else having problems with reports? I.e. selecting the option but not getting a response from the system?

  • May 13, 2019
  • 3 replies
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Original commenter did not share additional details

3 replies

payment after leaving
May 13, 2019


Hi SeptOctNovDec

 

It sounds like a browser related issue, we would be grateful if you can clear your cache and cookies and attempt to select the reports option again.

SepOctNovDecAuthor
May 14, 2019

Didn't need to clear cache or cookies. Logged on this morning and it works fine so clearly a glitch in the system..?!

EmmaM
May 14, 2019

Hello

 

We do update the  product twice a month so it is possible an update was running,we are a cloud based software so a lot of the time it can be browser related when there is latency or a page will not load.Let us know if for any reason this happens again and we will investigate further

 

Thanks

 

Emma

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