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SepOctNovDec
May 13, 2019
Question

Anyone else having problems with reports? I.e. selecting the option but not getting a response from the system?

  • May 13, 2019
  • 1 reply
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1 reply

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payment after leaving
May 13, 2019


Hi SeptOctNovDec

 

It sounds like a browser related issue, we would be grateful if you can clear your cache and cookies and attempt to select the reports option again.

S
SepOctNovDecAuthor
May 14, 2019

Didn't need to clear cache or cookies. Logged on this morning and it works fine so clearly a glitch in the system..?!

E
EmmaM
May 14, 2019

Hello

 

We do update the  product twice a month so it is possible an update was running,we are a cloud based software so a lot of the time it can be browser related when there is latency or a page will not load.Let us know if for any reason this happens again and we will investigate further

 

Thanks

 

Emma

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