Hi there, info994.
I suggest going to the Edit VAT settings page to change the Vat set up into a cash basis.
Here's how:
- Choose the Taxes menu at the left panel.
- Click the Edit VAT drop-down button at the upper right corner.
- Select Edit settings. Then, you'll be routed in the Edit VAT settings page.
- Go to a VAT accounting scheme section. Then select Cash by clicking the radio button.
- Hit the Save button.
I attached a screenshot below for visual reference.

For additional information on how you can make any changes to your VAT settings, codes, and rates, you can click this article: Set up and edit VAT settings, VAT codes, and VAT rates.
Please check to this article to see a table that contains a list of common VAT codes: Common VAT Codes.
You can also refer this article to see different information on how QuickBooks Online helps you automate your tax tracking: VAT: Getting Started.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
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