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alphamotion
April 1, 2020
Question

Banking payment date and actual statement transaction date do not match

  • April 1, 2020
  • 1 reply
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My banking is connected and pulling transactions through ok. However, the payment date in QB is different to the actual transaction date on my banks statements. They can be out by up to 2 days.

1 reply

C
ChristieAnn 11
April 1, 2020

Hi there, alphamotion.

 

It can take several days for transactions to clear in your bank. This might be the reason it shows a different date compared to what you've entered in QBO. 

 

QuickBooks depends on the information shared by the financial institution. With this, I suggest changing the date to match with what's on your statement. To do that, you need to match the transactions on your Banking page.

 

Here's how:

 

1. Click the Banking tab at the left panel. Then the Banking section.

2. Go to For Review tab and choose the transaction that shows a match to expand the view.

3. Select the link next to each record to get more details or to review the transaction.

4. Hit Match.

 

For additional information, please check this article: Match and categorise bank transactions in QuickBooks Online. This also contains on how to review your transactions to avoid duplicate entries in your end.

 

Please check this article to see steps on how to successfully reconcile your accounts to avoid discrepancies: Reconcile an account in QuickBooks Online.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

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