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cliff-wilson
Apr 27, 2020 3:37 PM UTC
Solved

Can I issue a credit with CIS suffered on it?

When you issue a CIS suffered invoice and find it is a duplicate, how do you issue a credit? The total of the credit is not the same as the invoice and thus cannot be used to 'pay' the invoice off.
GeorgiaCAnswer
Apr 27, 2020 3:57 PM UTC

Hi Cliff, 

 

Thanks for your post and welcome to the QuickBooks Online Community.

 

CIS is cash based so the amount is only recorded once the invoice is marked as paid, and you should not use credits. To rectify this, simply delete the duplicated invoice. 

 

Thanks

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1 reply

GeorgiaCAnswer
Apr 27, 2020 3:57 PM UTC

Hi Cliff, 

 

Thanks for your post and welcome to the QuickBooks Online Community.

 

CIS is cash based so the amount is only recorded once the invoice is marked as paid, and you should not use credits. To rectify this, simply delete the duplicated invoice. 

 

Thanks

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