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April 14, 2020
Solved

Can I put on more than 400 characters in the footer section at all? we have a company statement which is compulsory. I wonder is there any way of doing it ?

  • April 14, 2020
  • 2 replies
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Original commenter did not share additional details
Best answer by JamesDuanT

I have a workaround that might work for you, Xiaorui.

 

Currently, the Footer section has a maximum of 400 characters. You can also view this link to see other limitations: QuickBooks Online file size and feature limits.

 

Instead, we can save your company statement as a Word Document (.DOCX). Then, attach it to the invoice before sending it to your clients.

  1. Open an invoice and scroll-down to the Attachments section.
  2. Click the Attachments field to open the document.
  3. Mark the Attach to email box.
  4. Click Save and send.

You can use this link to see other use of the Attachments feature in QuickBooks Online.

 

We'll get back to you if you have additional queries about it. Have a great day!

2 replies

April 14, 2020

I have a workaround that might work for you, Xiaorui.

 

Currently, the Footer section has a maximum of 400 characters. You can also view this link to see other limitations: QuickBooks Online file size and feature limits.

 

Instead, we can save your company statement as a Word Document (.DOCX). Then, attach it to the invoice before sending it to your clients.

  1. Open an invoice and scroll-down to the Attachments section.
  2. Click the Attachments field to open the document.
  3. Mark the Attach to email box.
  4. Click Save and send.

You can use this link to see other use of the Attachments feature in QuickBooks Online.

 

We'll get back to you if you have additional queries about it. Have a great day!

paul72
April 17, 2020

Hi @Xiaorui 

It takes a bit of work to get right but you can import an invoice template from Word (as a .docx file) instead of using one of the standard ones in QBO.

By doing this, you can have your long company statement on the bottom of every invoice/estimate and have the Invoice Message for shorter, customer-specific, messages.

(tip: long message in the docx footer & the tag <Message> will pick up the wording in the invoice message box).

 

Instructions... https://quickbooks.intuit.com/learn-support/en-uk/manage-customers-and-income/import-custom-form-styles-for-invoices-or-estimates/01/239910

 

Hope this helps.