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brv-kirklands-la
September 11, 2023
Question

Customised reports not saving

  • September 11, 2023
  • 1 reply
  • 0 views
Customised Reports, created from Standard Reports, are not allowing us to save any customisations. We receive the message: "Something went wrong. We are working on it". This has been happening for the past week or so and means we cannot save any changes to our customisations.

We are able to save customisations to Custom Reports that we have created from scratch.

Is anyone else experiencing this and, if so, is there anything we can do? Or do we need to wait on Intuit fixing it?

1 reply

G
GeorgiaC
September 11, 2023

Hello brv-kirklands-la

 

Thanks for posting on the Community. 

 

We don't currently have any reported issues for this error, and I'm unable to replicate this on our test system. 

 

To check for any browser issues that may be causing this, please try clearing the cache on your regular browser or open QuickBooks in a different web browser/incognito window. 

 

If the problem persists, please get back to us below with the names of the standard reports that you're customising. 

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