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January 5, 2021
Question

Emailed report showing wrong data when compared to running it manually

  • January 5, 2021
  • 2 replies
  • 0 views
I have a report showing daily sales with ONLY Transaction Type showing for Sales Receipt, Sales Refund, Invoice Credit Note - basically I want to see Daily sales. The report that is emailed contains other transactions.....however when I view the report manually it shows correctly. There is also no way to edit the email process and the help guidance no longer is correct Anybody else having these issues

2 replies

ShopAdminAuthor
January 5, 2021

These following screen shots show that there is no email option as the "instruction state"

 

 

 

January 5, 2021

Hi ShopAdmin We appreciate that you're running a daily sales report however we presume this is a customised report, what is the actual report that you use before the customisation?

ShopAdminAuthor
January 5, 2021

It is a Transaction Report filtered as described

January 5, 2021

Hi ShopAdmin There are a number of transaction reports, is it a transaction list by date and then you're customising/filtering the report?