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A
AndyMo13
January 29, 2024
Solved

EPS not showing CIS deductions

  • January 29, 2024
  • 1 reply
  • 0 views

We have had 2 customers make CIS deductions on us this FY.  None of these payments have come through to our EPS returns.  

 

I can confirm the following:

Both customers have been set up for CIS.

Both deductions show on the CIS deductions report when generated.

 

However, neither deductions are showing in the history of EPS reports submitted.  For context we are claiming back maternity pay and that is showing each month and I know that EPS reports are being submitted as the information is shown on our account with HMRC.

 

I have searched various articles but our Payroll and Quickbooks Online does not look like the examples given.

 

Why isn't our EPS report picking up the CIS deductions we have suffered?

 

Best answer by AndyMo13

That article didn't work for me.

 

However, if you go to Payroll - Reports -  Under HMRC Reporting  - Select 'P32 Report' 

 

When opened scroll across to CIS and enter amounts for each month. Then submit EPS

 

Sorted now.  Thanks

1 reply

A
Ashleigh1
January 29, 2024

Hello AndyMo13, thanks for posting on the Community page, So there should be an option in payroll settings to update the CIS suffered. If you have a look at this article it has all the steps for you. If you still have an issue we would advise you reach out to support either via chat or phone on 0808 234 5337 so you can set up a screenshare with the agent so it can be looked into more for you. 

A
AndyMo13AuthorAnswer
January 29, 2024

That article didn't work for me.

 

However, if you go to Payroll - Reports -  Under HMRC Reporting  - Select 'P32 Report' 

 

When opened scroll across to CIS and enter amounts for each month. Then submit EPS

 

Sorted now.  Thanks

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