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rmorain
Mar 19, 2021 4:54 AM UTC
Solved

export trial balance failure

I am trying to export a trial balance to an Excel file from Quickbooks Online.  The resulting file has all values as zeroes.  Exporting to a PDF shows the correct numbers.  How do I export a proper trial balance to Excel (or CSV) file?

JessT
JessTAnswer
Mar 19, 2021 8:02 AM UTC

Hi rmorain,

 

Normally, the exported data is in Protected View to protect your computer from viruses. However, since it is coming from us, we can guarantee that it's virus-free. Therefore, you'll want to click on Enable Editing so you can see the figures on your report.

 

 

You can also check about customising reports for your additional reference.

 

If you have other questions about your report, feel free to go back to this thread.

View in thread

1 reply

JessT
JessTAnswer
Mar 19, 2021 8:02 AM UTC

Hi rmorain,

 

Normally, the exported data is in Protected View to protect your computer from viruses. However, since it is coming from us, we can guarantee that it's virus-free. Therefore, you'll want to click on Enable Editing so you can see the figures on your report.

 

 

You can also check about customising reports for your additional reference.

 

If you have other questions about your report, feel free to go back to this thread.

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