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May 26, 2022
Question

Has anyone had an issue with VAT amounts not matching up? The figures on my dashboard are different to the Report 100 and different to what my accountant can see. Help!

  • May 26, 2022
  • 1 reply
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Does anyone know how I raise a complaint via email? I've tried live chat but got hung up on.

1 reply

May 26, 2022

Hello Goldland, 

 

Welcome to the Community page, 

 

The VAT 100 does not have the exceptions included therefore you will see a different amount. If only the accountant (or client) is authorised for MTD then the other unauthorised party may see a different VAT period due to the VAT start month settings as well. So you can change the month to may in order to see the figures or you can authorise yourself for MTD in Quickbooks. Any questions on this let us know we'd be happy to help.