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September 15, 2021
Question

How can i change/edit my chart of accounts?

  • September 15, 2021
  • 1 reply
  • 0 views
why cant i save changes to my chart of accounts?

1 reply

AlcaeusF
September 15, 2021

Hi there, @theshipinnlyme-g.

 

Congratulations on your first post in the Community! I'm here to help and share some information about the Chart of Accounts in QuickBooks Online (QBO).

 

To start, may I know what account are you trying to change or edit in the Chart of Accounts? Also, are you getting any error messages? Any additional information will help me provide the best resolution for your concern.

 

In the meantime, try signing into your QBO using a private browser (incognito). This will help us check if this is a browser-related (cache and cookies) issue.

 

Here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox).
  • Control Option (Safari).

 

Once logged in, go back to the Chart of Accounts and try to change or edit an account again to double-check. If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

You may also check out these articles for more information about managing the Chart of Accounts in QuickBooks:

 

 

Please reply to this thread if you have any follow-up questions or concerns. I'll be glad to help!