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J
jane-abhamilton-
April 18, 2023
Question

How can I get Supplier balance detail reports to show running balances?

  • April 18, 2023
  • 1 reply
  • 0 views
When I run customised report showing paid as well as unpaid bills- the balances column is all zero, except regarding unpaid bills. I am trying to look at the history of bills and payments

1 reply

G
GeorgiaC
April 18, 2023

Hello jane-abhamilton-

 

Thanks for joining the Community. 

 

The balance column is a running total of all bills and payments. Does the column continue to show as zero for paid bills when running the report on a different web browser, and do you expect to see a positive or negative balance there? 

J
jane-abhamilton-Author
April 19, 2023

I would expect to see either a positive or a negative balance depending on relative dates of bills and payments

The report shows balances in both columns until you run it as a customised report including paid bill- at which point only unpaid bills appear in the totals columns

This applies both in Safari and Chrome

A
Ashleigh1
April 19, 2023

Hello Jane-abhamilton, thanks for coming back to us, so it sounds like the report is broken, can you please reach out to our chat support or our phone support so this can be looked into more and can set up a screenshare with the agent so it can be looked into more properly for you and get it resolved for you. The number for support is 0808 234 5337 the line is open mon to fri 8am to 7pm and is free from any UK landline or mobile.

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