Hi Ashleigh - that still is not giving me the ability to link a PO.
If I create a new bill, I get the tab open to link a PO.
If I click Add to Bill from a PO, it will link the PO.
If I try to link a PO to a bill which has already been paid, this option does not exist for me.
The only way round I can find is to delete the paid bill, create a new one, link the PO and link the payment. That is not an acceptable option, for example we have reconciled December bills and now need to link a PO to one - we would have to undo the reconciliation, delete the bill, create the bill, link the PO & payment, and re-reconcile the month. That is a lot more work than is reasonable.
If the answer is that this is the only way round, then we will deal with it - but I'm being told to do things which simply aren't available as options ("click on the Add to bill" when there is no add to bill option, etc.).
Hello Su WM, so having had a look into this more for you, no you won't be able to add a PO to a closed bill. It has to be an open bill, so it means you will have to delete the payment on the bill and add the PO. Once a bill is closed, it is considered finalized and cannot be modified to include a purchase order. So if you have done the reconciliation to include this it is a case of doing the steps you have said to resolve this issue.
