How do I enter my Opening Trial Balance?

Hi there, @chris_slater.

It could be that the date set on the Trial balance report doesn't match the date of the journal entry. This is the reason why the debit and credit don't balance on this report. To fix it, let's make sure that the dates match the dates of transactions you've entered in your journal. 

If you're still getting the same issue after correcting the dates of this report, I recommend reaching out to phone support. This way, they can directly check your account and trace what's causing this discrepancy in your Trial Balance Report. Here's how you can reach out to them:

1. Go to the Help icon, and then Contact Us.
2. Type in your concern in the What can we help you with? field,
3. Click the Let's talk button.
4. In the Choose a way to connect with us section, select to Get a callback.
5. Enter your information to successfully get a call from us.

To make sure we address your concern on time, contact us within Monday to Friday every 6:00 AM to 6:00 PM PST. Then, 6:00 AM to 3:00 PM every Saturday. For the Advanced version of QuickBooks, you can contact them any time and any day.

Let me know how it goes in the comment section. If you need additional assistance in doing your task with QBO, don't hesitate to visit us back. We'll be happy to help.