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info-atblackleya
August 4, 2022
Question

How is it possible for changes to occur in Cost of Sales P&L and Stock Asset BS without any entries in Audit Log or other reports?

  • August 4, 2022
  • 1 reply
  • 0 views
Accounts to 31st December 2021 were prepared and when subsequent accounts to 30th June 2022 were prepared changes had occurred in the Cost of Sales & Stock asset for which there is no evidence of and transactions on the audit Log or other reports.   Between 7th July & 4th August the figures had again changed for both periods with no relevant modifications etc in the audit log.  How is this possible?

1 reply

AlcaeusF
AlcaeusF
August 4, 2022

Hello there, @info-atblackleya.

 

I'm here to help fix the issue you're having with the financial reports in QuickBooks Online (QBO).

 

We haven't received any reports similar to what you're having. To check if the browser is already full of frequently accessed page resources (cache and cookies) causing this unusual response, let's sign in to your QBO using a private browser (incognito).

 

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Once logged in, try to re-run the reports in question to double-check.

 

If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

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