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K
kkkkkkkkkkk
September 30, 2020
Question

How to generate running balance & How to generate journal entries

  • September 30, 2020
  • 1 reply
  • 0 views

Hello,

I am facing two problems,

1. I cant generate running balance in customer balance report as shown in figure attached.

2. Secondly as a solution provided by you guys now I am using balance sheet and then i got to debtor (Receivable) and customize it as per my need to see running balance of my customer. But now the problem is I created a Journal entry and is not visible. Please help me in both of the reports.

Customer balance report: cant see running balance from start.

Balance Sheet Transaction Report: Cant see journal entries but is visible in customer balance report.

 

 

 

1 reply

A
Ashleigh1
September 30, 2020

Hello Kkkkkkkkk, 

 

Welcome to the Community page, 

 

Thanks for the screenshot there is no way of seeing what that journal is on the report it will always just show as journal. You would have to click into each journal on the report to see what it is. 

 

In regards to your Balance sheet, which will not show journals there it will only show the categories from the chart of accounts. Journals posted to the balance sheet accounts will affect the amounts, but the balance sheet is a summary report so the journals won't's show unless you drill into an account. 

K
kkkkkkkkkkkAuthor
September 30, 2020

i have attached a screenshot showing both report one is customer balance report and the other one is report generated using Balance sheet. now please tell me the one highlighted in yellow is not visible in the other report although both reports are same.

K
kkkkkkkkkkkAuthor
September 30, 2020

I am talking about a transaction entry of 1000 which is not visible in my other report and why ? i want it to be visible

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