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JohnSmall
Jun 1, 2020 7:01 AM UTC
Solved

I can't set the date on any reports

Whenever I display any report the date is always today. So I can't view my balance sheet for the end of the financial year
JohnSmallAnswer
Jun 1, 2020 7:55 AM UTC

I connected via chat and got the problem solved. When the report opens it scrolls down to the report, so the fields that allow the date to be set are hidden. All I needed to to was to scroll up.

 

Maybe add a 'scroll up to set report parameters' message to the report.

 

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3 replies

payment after leaving
Jun 1, 2020 7:15 AM UTC

Hi John

 

This may be a browser related issue. We would be grateful if you can clear the cache and cookies on your browser or use an incognito/private window.

JohnSmallAuthorAnswer
Jun 1, 2020 7:55 AM UTC

I connected via chat and got the problem solved. When the report opens it scrolls down to the report, so the fields that allow the date to be set are hidden. All I needed to to was to scroll up.

 

Maybe add a 'scroll up to set report parameters' message to the report.

 

payment after leaving
Jun 1, 2020 8:09 AM UTC

Hi John

 

That is great news, we will certainly submit your request to our developers for consideration.

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