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October 22, 2020
Question

In my VAT return some of my expenses aren't being picked up in the report, ie Apr & Aug are included but the other 4 aren't for one expense - all created in same way?

  • October 22, 2020
  • 1 reply
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1 reply

October 22, 2020

Hello there, karenbt3.

 

We can modify the date on the report to make sure that the other transactions will be displayed there. Let me walk you through how to do it:

 

  1. In the Report period, select the date when all the expenses are created.
  2. You can add other information by clicking the Customise button.
  3. To reflect the changes, make sure to click the Run report button.

 

If the same thing happens, you can log in to incognito window.  It helps the software to function well and load it immediately. Here's how:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If everything works fine, let's go back to your original browser and clear the cache. You can also use other compatible browsers in QBO. To learn more about making personalise reports and save what you've changed on the report, you can check the articles below:

 

 

Let me know if you have other questions. Take care always!