Skip to main content
August 17, 2022
Question

"in quickbooks" differes from "bank balance", export excel and sum values I get "bank balance" number

  • August 17, 2022
  • 1 reply
  • 0 views

In transactions the "in quickbooks" value is £1,557.78"bank balance" shows £666.07

 

When I export excel the transactions in quickbooks and sum values I get "bank balance" number  £666.07

 

How?

 

 

1 reply

Adrian_A
August 17, 2022

Thanks for the screenshot, rich77.

 

The QuickBooks balance is the total balance of all bank transactions you've added or matched to QuickBooks. On the other hand, bank balance is your bank's actual balance from the last bank feed update. 

 

You can check the lists of transactions on your bank statement with what's in QuickBooks to see if there are any changes made from the previous reconciliation or any transaction that shows in QuickBooks but not in the bank. Here's how:

 

  1. From the Gear icon, select Reconcile.
  2. Choose the affected bank account, and you'll see the red message saying Your account isn't ready to reconcile yet.
  3. Click the We can help you fix it, then select the View link in the History column.

 

From there, you'll see when the transaction was deleted, changed, and who did it. For deleted transactions, you'll need to manually re-enter it and do a mini-reconciliation to fix it. Here's how: 

  1. Go to Accounting on the left panel. 
  2. Within the Chart of Accounts tab, click the bank account.
  3. Click Account history under the Action column.
  4. Choose transaction, click the field until you see R. 
  5. Then, Save.

 

I've also added these references as your guide in reconciling the transactions:

 

 

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Feel free to reply to this post, and I'll get back to you.  

rich77Author
August 18, 2022

thanks,

 

I started reconciling and see duplicates as a result of having both PayPal integration and Shopify Integration both turned on. The sum of all the duplicates is 891.71 aka the difference between "in quickbooks" and "bank balance".

 

Each sale results in an sales receipt auto created thanks to Shopify integration, but also a PayPal transfer created thanks to the PayPal integration.

 

Should I stop Shopify integration from creating sales recipets?

August 18, 2022

Hi rich77, do you transfer the transactions from PayPal to a bank that is also connected to QuickBooks, and do the amounts of the sales receipt match the PayPal transactions, or are these often different?