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Ghost Mail
Ghost Mail
October 12, 2021
Question

Incorrect Sales Figure Showing in Business Overview Dashboard

  • October 12, 2021
  • 1 reply
  • 0 views

We are very disappointed to find that the Sales Figure Showing in Business Overview Dashboard is being calculated incorrectly by QuickBooks.

The figure on our dashboard Sales includes loans to the company and some transfers into our current account.

These are clearly NOT sales. It means that the graph being produced is often meaningless.

The figure showing should tally with the Sales figure generated in the Profit & Loss report, but is often thousands of pounds out - the record error generated is showing on a report that is almost £40,000 out!

 

Is anyone else experiencing the same problem and does anyone know if QuickBooks are doing anything the correct a very basic error?

1 reply

A
Ashleigh1
October 12, 2021

Hello Ghost Mail, 

 

Welcome to the Community page, 

 

So if you used a sales vat code even if its no vat (sales) it is still classed as sales therefore shows on the dashboard for you. 

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