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Z
zaheerbabar
January 16, 2020
Question

INVOICE NOS

  • January 16, 2020
  • 1 reply
  • 0 views

When we create a new customer , QB starts with invoice no , for eg 1 and so on. when another new customer is created , it starts again with invoice no 1 , whereas it should the follow the serial from the last invoice created for the first customer

1 reply

P
payment after leaving
January 16, 2020

Hi zaheerbaber

 

When you create an invoice is the invoice number showing in a field in the top right hand corner/have you activated custom transaction numbers within the account and settings?

Z
zaheerbabarAuthor
January 23, 2020

HI John

 

Yes i do have invoice nos and credit nos showing below the date . as for the custom transactions, i am unable to find in the settings. 

I am using Quickbooks Enterprise 2020.

 

Thanks

 

JaneD
JaneD
January 23, 2020

Let's try creating a test invoice using one of the sample company files in QuickBooks, zaheerbabar.

 

This is to determine if your company file has data damage or the program code needs repairing. I'll show you how to access the sample file.

  1. From the File menu, choose Close company.
  2. In the No Company Open window, click on the Open a sample file drop-down arrow.
  3. Then, choose a sample file.

If it's automatically places invoice numbers in sequence, then let's run the Verify and Rebuild tool within your company file.

 

Otherwise, let's repair QuickBooks if the problem persists.

 

Let us know on how it goes. We'll be here to keep helping.

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