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Aug 17, 2023 5:52 PM UTC
Question

Is anyone having problems with the Transaction List by Tag Group Report today - it suddenly seems to have stopped workng?

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1 reply

Aug 17, 2023 6:47 PM UTC

Hi there, qbdt_accounts-fo. Allow me to help and ensure that your reports work properly in QuickBooks Online.

 

Before we proceed, can you tell me about the specific error you encountered when running the report?

 

Let's see if it has anything to do with the browser-related issues. Corrupted temporary internet files could explain the unusual behavior. To determine the cause, open a private/incognito window and generate the report.

 

  • Google Chrome and Microsoft Edge: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P

 

If that works, you can go return to your regular browsing window and clear its cache. This will remove any outdated or corrupted internet files that can cause minor browsing issues.

 

Alternatively, you can use other supported browsers for the best experience while working in QuickBooks Online.

 

I'll be checking this thread if you require further assistance. Stay safe!