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Nov 4, 2021 2:56 PM UTC
Question

Issues with Starndard Time reports

Hi I am having an issue with specific reports -  the Time Activities by Customer Detail and Time Activities by Employee Detail reports. When I open either up and then click on Customise and change the date range, and/or filter a specific customer or employee and then click on Run report - nothing happens. The report remains as it was when I first selected the report from the standard report menu. Any suggestions, as these usually work?

1 reply

Nov 4, 2021 4:12 PM UTC

Hi HS337, thanks for your post 

 

We've been unable to replicate an issue with this on our side, to troubleshoot, please try running the report in another browser - if you find this works, you may wish to clear the cache and cookies on your regular browser to help this run smoothly. 🙂