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I
Izsy
August 24, 2021
Question

Manually added miles not saving

  • August 24, 2021
  • 1 reply
  • 0 views

Hi,

I'm trying to add my client's miles manually as I have done every month for the last 2 years, but it's not saving.

Is there an issue with it at the moment, or has there been something new introduced that I have to do to get the miles to save?

Any advice would be gratefully received - thank you.

1 reply

A
Ashleigh1
August 24, 2021

Hello Izsy, 

 

Welcome to the Community page, 

 

Do you get any errors or anything when you try and save the mileage? or do you just click on save and nothing happens. Are you doing this on the app version or web browser version? 

I
IzsyAuthor
August 24, 2021

Hi Ashleigh1

Thanks for replying,


No error message, it just doesn't show up after I've pressed Save. 
All the info is filled in correctly, as I've done many times before, it's just really baffling.

 

I'm using the Web based browser.

 

 

A
Ashleigh1
August 24, 2021

Thanks for coming back to us Izsy, can you please try clearing your cache and cookies to all time, close the browser down, reload it and log into Quickbooks and try again. Let us know if you still have an issue after try that. 

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