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Jase11
Dec 31, 2021 4:42 PM UTC
Question

Mobile app balance sheet missing accounts

I have created asset accounts in the online version, they appear on a balance sheet report.

the accounts are loaded into the iOS mobile app, however the iOS app balance sheet report does not show the new asset accounts.

4 replies

EmmaM
Dec 31, 2021 5:57 PM UTC

Hello Jase, Welcome to the Community! What type of asset accounts are they? Are you able to attach a screenshot of how they appear online and in the app? If you could try uninstalling and re-installing  the app to see if that updates the balance sheet report as you would expect and let us know if it stays the same in the app Thanks

Jase11Author
Jan 3, 2022 4:58 PM UTC

Hi, Re-installing the app made no difference, however the next day, the missing accounts appeared in the mobile app, thanks if you made changes.

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