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J
Jase11
December 31, 2021
Question

Mobile app balance sheet missing accounts

  • December 31, 2021
  • 1 reply
  • 0 views

I have created asset accounts in the online version, they appear on a balance sheet report.

the accounts are loaded into the iOS mobile app, however the iOS app balance sheet report does not show the new asset accounts.

1 reply

E
EmmaM
December 31, 2021

Hello Jase, Welcome to the Community! What type of asset accounts are they? Are you able to attach a screenshot of how they appear online and in the app? If you could try uninstalling and re-installing  the app to see if that updates the balance sheet report as you would expect and let us know if it stays the same in the app Thanks

J
Jase11Author
January 3, 2022

Hi, Re-installing the app made no difference, however the next day, the missing accounts appeared in the mobile app, thanks if you made changes.

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