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December 19, 2022
Question

My Accounts payable report amount is €8,731.48, the report shown on the balance sheet is -€787.58. both report dates are same and accrual in both?

  • December 19, 2022
  • 1 reply
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1 reply

December 20, 2022

Hello there, charles9.

 

I'm here to share some details about the why reports are different. 

 

Disagreement between your Balance Sheet and your Accounts Payable Aging report could be the result of future payments made against current bills.

 

The Accounts Payable report does not include bills with a status of Paid, so, while they may seem to disagree, both the Balance Sheet and the Accounts Payable Ageing Detail reports are correct because the bill is no longer open.

 

If necessary, you can generate a Supplier Balance report that agrees with the Balance Sheet. To do so, let's customise the Supplier Balance report to run as of the date on the Balance Sheet and change its Ageing method to Report Date.

 

If the issue persists, I'd recommend accessing your account via private browsing. Doing so helps us determine if this is a browser-related issue.

 

  • Safari: Command + Shift + N 
  • Google Chrome: CTRL + Shift + N
  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

 

Once logged in, try printing your invoice. If it works, let's clear the browser's cache to ensure the program performs efficiently. Otherwise, you can use other supported browsers. They also provide the best and most secure experience with QuickBooks. 

 

In case none of this fixes the problem, I'd suggest contacting our QuickBooks Support Team. They're equipped with tools to check the cause. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.

 

Please keep us posted if you have other questions or concerns about working with your sales transactions in QuickBooks. We're always here to help you keep your record accurate.