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sam-nexudus
February 13, 2024
Question

P&L Report duplicating Financial Accounts

  • February 13, 2024
  • 1 reply
  • 0 views

Hi all, 

 

I'm hoping you may be able to provide some help on the below. 

 

We have built an integration into QBO, which is working successfully and is posting Invoice and Sales Items correctly, however the P&L reporting looks strange. 

 

The sales items are being posted to the correct Financial Account, but within the P&L report, the Financial Accounts seem to be duplicated:

Is this something anybody has experience before, and may be able to advise:

Why it's happening?

How to correct it?

 

Thanks for any help that can be provided!

 

Kind regards, 
Sam

1 reply

G
GeorgiaC
February 13, 2024

Thanks for posting on the Community, sam-nexudus

 

Unfortunately, we're unable to support issues with third-party app integrations. Please see the app developer directly for advice if it is not functioning correctly. 

 

We'd only expect the income account related to your sales product or service to show on the P&L report. You can double-check if the account is duplicated in your chart of accounts by going to the Cog > Chart of accounts > Enter the code/name in the search bar. 

 

Additionally, you can check the transactions are posting to the expected accounts by opening a transaction (e.g. invoice) and selecting More > Transaction journal. 

 

If you have any additional queries, please get back to us below. We also welcome input from any other users who may have experienced this issue. 

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