Payments received from invoices are not showing on VAT report. Only expenses are showing. How can I rectify this?

Hi there, @laura_hodgson-ou.

Let me help you sort out this issue.

Please ensure to choose the correct VAT code  and date once you record the payment so that it will appear on your report.  Let me show you how. 

1. Select + New.
2. Choose Invoice or Send invoice.
3. From the Customer ▼ dropdown, select a customer.
4. Review the Invoice date. Then from the Terms ▼ dropdown, select the due date. 
5. Enter a quantity, rate and change amount if needed. 
6. Select a VAT rate.

See the screenshot below for your reference.

You might want to check these articles for more details about your Value Added Tax (VAT). 

• Adjust your VAT liability
• Set up and edit VAT settings, VAT codes, and VAT rates

Always swing by here if you have other questions about managing your VAT-related transactions. I'm always here to help.