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fmiers
June 9, 2023
Question

QB Desktop End-of-life

  • June 9, 2023
  • 2 replies
  • 0 views

We're looking for a solution that lets us view our old QuickBooks Desktop accounts in perpetuity after June 2023, when Quickbooks is discontinuing its Desktop product. QB Support tells me that our Desktop app will not start and instead show an error message after 30th June. They offered their Export tool, but that will only last for 7 years and we will need to access our old accounts with no time limit.

 

We migrated our day-to-day accounts off QB Desktop to Xero in 2020, so we don't need an ongoing solution. We just need a permanent means of viewing our old accounts from time to time.

 

Does anyone know of a solution to this? Ideally, we would want a permanent licence to the latest version of QB Desktop in read-only mode. We of course acknowledge that QB would not be obliged to provide ongoing support.

2 replies

G
GeorgiaC
June 9, 2023

Hello fmiers

 

Thanks for joining the Community. 

 

Our Data Export Tool is the only solution to viewing Desktop data post discontinuation on the 30th June 2023, read-only versions of the software will not be available. We apologise for any inconvenience caused by this. 

U
utterlyfedup
June 9, 2023

I have today had to upload my data FIVE times before it was accessible.  Then I was told that I will have to go through this incompetent, amateur, inefficient, incomprehensible process EVERY time I need to access previous years' data.  I cannot believe for one moment that QB is the world's number 1 accounting software provider. Unless all other providers are using abacuses.  

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    June 10, 2023

    @fmiers 

    I would say for your case the best option is to secure your backup file before the end of June and use the Data Export tool for the time being. You should be able to purchase a 3rd party service to convert your old backup file to another program in the future if required.

    F
    fmiersAuthor
    June 12, 2023

    Hi,

     

    Thanks for the suggestion, but I've already converted my accounts to Xero. The conversion, though, missed certain data like individual pension contributions, so I'd like to be able to look at historical data with the original QB app, or one like it.

     

    Regards

     

    Francis. 

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