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April 29, 2020
Question

QBO Banking Feed is showing Payee and Amount against a date but these are not showing on my bank statement. If I 'match' this then it will cause endless problems.

  • April 29, 2020
  • 1 reply
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I have already had a problem with a customer who had paid when Banking Feed did not tell me so.

1 reply

April 29, 2020

Hello, communityoil.

 

You'll always want to follow your bank statement to ensure the accuracy of your books. I'd recommend double-checking your statement to see if the bank feed transactions aren't meant to be matched or recorded. 

 

After reviewing your bank statement, you'll want to exclude the unneeded transactions. Here's how: 

  1. Go to the Banking page. 
  2. Find the bank transaction.
  3. Put a check mark in the box. 
  4. Hit the Batch actions button, then select Exclude selected

When you're ready to reconcile your bank account, I'd recommend reading our reconciliation article: How to reconcile a bank account and common troubleshooting tips.

 

You can also check this page to learn more about other banking topics. 

 

We always want to do our best to avoid issues in our records. Please let me know if there's anything else you want discuss. I'm here to help.