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netillew
Aug 2, 2021 9:34 AM UTC
Solved

Remittance advices to suppliers

Our own bank details are appearing on our remittance advices to suppliers.  How can I remove this please.

 

netillewAnswer
Aug 9, 2021 9:22 AM UTC

I dont have any account numbers set up in supplier settings so that is not the issue.  I have sorted it myself by removing our bank details from the footer of sales invoices on the custom set up.  I created a new box for the bank details in another area of the invoice and the bank details no longer print on the remittance advice.  Thought I would share this in case anyone else has the same issue.

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7 replies

ShiellaGraceA
Aug 2, 2021 11:31 AM UTC

Hello, @netillew.

 

I'll share the steps on how to remove your bank details. You'll want to remove Account no. from the supplier's settings. Let me guide you how.

 

  1. Go to Expenses.
  2. Select Suppliers.
  3. Choose the supplier's name and then Edit.
  4. Scroll down towards the Account no. field and delete.
  5. Click Save. See the image below.

 

 

 

 

I've also added this link here in case you need help with other supplier's tasks: Enter expenses, pay bills and manage stock.

 

That'll do it. Please let me know if you still have questions or concerns with remittances. I'll be around for you. Have a nice day ahead.

netillewAuthorAnswer
Aug 9, 2021 9:22 AM UTC

I dont have any account numbers set up in supplier settings so that is not the issue.  I have sorted it myself by removing our bank details from the footer of sales invoices on the custom set up.  I created a new box for the bank details in another area of the invoice and the bank details no longer print on the remittance advice.  Thought I would share this in case anyone else has the same issue.

    Redhammer
    Aug 17, 2021 2:35 PM UTC

    Thank you. We also had this issue and I have now removed it!

     

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