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G
GeorgiaBurrowes
April 13, 2023
Question

Remittance Form Template - Logo does not fit

  • April 13, 2023
  • 1 reply
  • 0 views

I have a problem with our company logo on the remittance form when sending direct from QB the logo is ultra zoomed and cuts off half the page.

 

We have the one logo uploaded and do not have this issue for any other forms we send from QB such as invoices etc.

 

Looks to be a glitch in QB - anyone else have this issue or know how to fix.

 

Have tried to remove and reupload the logo multiple times to no avail.

 

TIA

1 reply

G
GeorgiaC
April 13, 2023

Hi GeorgiaBurrowes, thanks for posting on the Community. Which template design are you using on the default template? You can check this by clicking the Cog > Custom form styles > Select edit beside the default > Design > Change up the template. 

G
GeorgiaBurrowesAuthor
April 13, 2023

Hi - we are using the standard template however I understand theres no template option for remittances?

G
GeorgiaC
April 13, 2023

Thanks GeorgiaBurrowes, the remittance template is based off the standard default. Is the logo square-shaped (rectangles will not work on this form) and smaller than 10 MB? 

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