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Pennine_Jim
August 10, 2019
Question

Stock showing as ZERO value

  • August 10, 2019
  • 2 replies
  • 0 views

Hello,

I'm trying to produce a quick balance sheet, but stock assest are showing as zero values.

So i proceeded to run a report on stock value, and again the stock is showing as zero value.

Also products in QB have a cost price, quantities are spot on perfect, but for some reason, when the report is run all i get is zero.

Anyone know how to fix this issue.?

I have been using QB for a few weeks, so my level of experience right now is 2/3 out of 10.

Cheers

2 replies

A
Anonymous
August 10, 2019

Hello, Pennine_Jim.

 

One possible reason why your Stock Asset is showing zero on the report is that your item is already out of stock. To check, click on the zero amount of the Stock Asset in your Balance Sheet. This will open the Transaction Report which will let you see the transactions that make your stock into zero. 


Another possible reason is that your stock item was under a different Current Asset Account. 

 

If you’ve already checked these scenarios but still can’t figure out, I’d recommend contacting the phone support team. They have tools like screen sharing which can help you investigate this further.

 
Here’s how you can reach them:

  1. Click Help at the top. 
  2. Select Contact us. 
  3. Type in your concern about the zero Stock Asset. 
  4. Click Let’s talk. 
  5. Select Get a callback. 

Always feel comfortable on posting here again if you need anything. 
 

    P
    Pennine_JimAuthor
    August 10, 2019

    Hi MikiD

    Thanks for your help.

    No issue with stock quantitiy, quantities are showing and are correct.

    I think it is your second point.

    When i am in a product, under "Stock Asset Account", the only option listed is "Stock Asset". There is no inventory option, so i think i have to explore this in more detail without botching up.

    I have recently taken on looking after our QB account due to circumstances within the business, and i think products were not set up correctly.

    If you have any other advice for me on "Stock Assets" it would be most welcome.

    Cheers

    PJ

    G
    GeorgiaC
    August 12, 2019

    Hey Pennine_Jimm,

     

     

    Is the 'Stock Asset' account that is showing under the Stock asset account in the products settings the same account you are referring to on your balance sheet? 

     

     

    If you run the Balance Sheet for 'All Dates' and Accounting method 'Accrual' does the account show a balance? 

     

    Please provide a screenshot of your P/S setting which shows the qty on hand and the stock account and the balance sheet report. 

     

    Alternately, you can request a callback or see our direct contact options on the link here, as it may be easier to setup a screen-share with one of our agents. 

     

     

    Thanks 

     

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