When i click on' taxes 'and 'reports' nothing is happening ?

Hi there, liz_elizabethpoo,

I've got the steps you need in getting rid of the unexpected behavior you're getting when clicking the Taxes and Reports tab.

It could be a browser-related issue. Clearing the browser's cache helps delete the most recent accessed data stored in this window. Thus, causing the page not to do anything.

The following links below will guide you through depending on your browser:

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

You can also refer to this article: Clear cache and cookies to fix issues when using QuickBooks Online for more details.

If you're getting the same results, I highly recommend contacting our QuickBooks Online Support Team. They can look into what might be causing this issue.

Here's how to get in touch with them:

1. Log in to your QuickBooks account.
2. Click (?) Help at the right top.
3. Select Contact us to connect with a live support agent.
   
4. Enter a brief discussion of your concern, then Let's talk.
5. Choose a way on how to get in touch with them.

Let me know how everything turns out by leaving a comment below. I always got your back.