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July 26, 2019
Question

Why are my sub accounts not showing any balances?

  • July 26, 2019
  • 1 reply
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1 reply

July 26, 2019

Hello there, aa247uk.

 

There should be transactions attached to your subaccounts for the balances to show on your Chart of Accounts. Let' me help make sure you add transactions to these specific credit card subaccounts.

 

You can try creating a sample Bank Deposit and choose the subaccount as your deposit account.

 

Here's how:

  1. Go to Plus icon.
  2. Click Bank Deposit.
  3. Enter dummy information.
  4. Click Save and close.

You can check your Chart of Accounts and see how balances show after creating the deposit. Once verified, you can delete the bank deposit afterwards.

 

To delete a bank deposit:

  1. Go to the Accounting menu.
  2. Select Chart of Accounts.
  3. Find the bank account holding the deposit and then
  4. Select View register.
  5. Search for the deposit and select it to get more details.
  6. Select Delete.

In case you may need this article about setting up bank or credit card sub-account in QBO, feel free to check it out.

 

Let me know if you need more clarifications about this, please don't hesitate to reach out to us. I'm always happy to help.