Why can’t I see qb self employed details after I have cancelled my account and moved to online account

Let me share some insights on how data files are handled after subscription cancelation, @mark-woodward.

QuickBooks gives its users one-year read-only access to their data files after cancelation. However, QuickBooks Self-Employed accounts are immediately locked out after the cancellation is confirmed.

I suggest contacting our QuickBooks Self-Employed specialist. This way, they can provide you temporary access to your account so you can download your data out of the program.

Here's how:

1. Type in "Talk to a human", then press Enter.
2. Enter the same keyword (Talk to a human) when prompted. 
3. Click I still need a human.
4. Select between Message an agent and Get a callback.

Please check out our support hours to ensure that we address your concerns on time.

To learn more about canceling your QBSe subscription, check out these articles:

• Cancel your QuickBooks Self-Employed subscription
• Cancel your QuickBooks Self-Employed mobile subscription

If you have further questions or concerns, feel free to reach back out anytime.