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mglendon1-hotmai
June 27, 2022
Question

Why can't i send customers a month end statement from the QB app? My customers need a statement of invoices each month for me to get paid.why is this not an option?

  • June 27, 2022
  • 1 reply
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1 reply

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payment after leaving
June 27, 2022

Hi mglendon1-hotmai Thanks for reaching out to us here on the Community. You're able to send statements to your customers if you login to your account using a browser/computer. The app is limited in it's capability/capacity and not all functions are available compared to the functions when using a browser/computer.

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mglendon1-hotmaiAuthor
June 27, 2022

Thanks for your reply. When i log in on a browser there is no information on my account. No invoices, no customers. Its as if I'm just starting and nothing has cane across from the app. 

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Ashleigh1
June 27, 2022

Hello Mglendon1-hotmai, can you try clearing your cache and cookies to all time, close the browser down, reload it and try log back in does your information then all show for you or still not?

 

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