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J
jmizener
December 1, 2022
Question

Why Does Invoice number appear twice on reports

  • December 1, 2022
  • 1 reply
  • 0 views

I have a several invoices that are more than one line and they appear twice on reports. 

Is there any way to stop this from happening?

 

There is no need to see the invoice twice.  Second line is usually a PO # or something else that is required by the client to appear on the invoice. 

 

Any help would be appreciated. 

Thanks

 

1 reply

LieraMarie_A
LieraMarie_A
December 1, 2022

Hi there, @jmizener.

 

Can you clarify which report invoices appear twice? I'd appreciate any additional information and screenshots you can provide. 

 

I  look forward to hearing from you. 

J
jmizenerAuthor
December 1, 2022

Hello

I have attached an example of how several of my invoices I send monthly appear.

They basically have two lines that separate out the monthly fee. 

In addition, I have attached one of the reports that contains the duplicates. 

I have figured out they appear twice because of two entries on the invoice but just not sure how to correct this on many of the multiple reports I have created and run monthly. 

Thanks for any help you can provide. 

Jen

L
LeizylM
December 2, 2022

Thanks for getting back to us, Jen.

 

I'm here to help you fix duplicate invoice numbers in QuickBooks Online (QBO).

 

The transaction may be a duplicate. You can verify it by clicking the amount on the report. If it's a duplicate invoice, you'll need to delete it.

 

Here's how:

 

  1. Select Sales from the left menu.
  2. Click the Invoices tab and open the duplicate invoice. 
  3. Select More at the bottom and click Delete.
  4. Click Yes to confirm.

 

Here's an article to learn more about the different ways on finding duplicate invoices in QBO: How to find the duplicate invoice and other transactions.

 

For future reference, you can visit this article. It also provides information about assigning numbers to your sales forms automatically: How to change the invoice number on the sales forms.

 

If you have further questions about invoices in QBO, please leave a reply below. I'll be always around to help. More power to your business. 

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