Why does my quickbooks . balance show as a minus amount? |Its shows the correct amount but as a loss instead of a profit.

Hi there, ajtilds-gmail-co.

Currently, we have an open investigation about this negative balance issue. Please know that our software engineers are actively working to get this rectified as soon as possible.

For now, I'd recommend getting in touch with our Customer Care Team to add your contact information to our notification list. Rest assured, we'll keep you updated once everything is sorted out. You may give this investigation number to our representative for a faster transaction: INV-59305. When you're ready, here's how to connect with us:

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Send a message to start a conversation.

If you need some reference in managing and reconciling accounts, you can visit our Help Article page.

Feel free to visit the Community again with any concerns or questions you may have. We're open here 24/7 and always ready to assist.