Skip to main content
M
merge_sandbox
June 3, 2024
Question

20001 "Something went wrong while processing the request"

  • June 3, 2024
  • 1 reply
  • 0 views

Hi everyone!

 

We are attempting to use the /reports/JournalReport API endpoint to pull our Journal Report. 

However, we keep running into a 20001, Something went wrong while processing the request error message. I'm not finding any documentation around this error message. 

 

Can someone please elaborate on what might be wrong with the API setup?

 

Thanks!

1 reply

K
KimberlyS
June 3, 2024

We appreciate you posting your concern here in the Community, merge_sandbox. I'm here to ensure you'll get the help you need with the error you receive when pulling out a journal report.

 

Please know that there's a designated team that can help you address your concern, specifically regarding setting up API to generate a journal report. That said, I recommend contacting our Intuit Developer support for assistance. They have all the relevant tools and expertise to check this matter thoroughly. They can also provide the most appropriate resolution or suggestions if necessary.

 

Here's how:

 

  1. Go to this website: Intuit Developer Support.
  2. Select QuickBooks Online under What do you need help with
  3. Pick the Ask a Question menu.
  4. Create a Developer Account or log in if you have an existing account.
  5. Type in your concern, then click Ask.

 

Additionally, you can explore the API Docs & Tools and Blog menu from the Intuit Developer's page to keep yourself updated on the latest application features that can be useful in managing your financial data.

 

On the other hand, consider scanning these resources whenever you decide to create, modify, and manage reports within QuickBooks Online:

 

 

You can add a reply and tag us in the Community if you require further assistance generating journal reports or other related data in QuickBooks Online. We're always here to assist you.

Terms & ConditionsAccessibility statement