401(k) deferred compensation report

Hey there, @marie20.

Thanks for taking the time to reach out to the QuickBooks Community for support. 

It sounds like you might have some data integrity issues in the company file. I recommend using our Rebuild and Verify Utilities. This way, our tools can scan and repair the company file for any data damage. You can use the steps I've included below to use them.

To Rebuild & Verify: 

1. Go to File, Utilities, and then choose Rebuild Data.
2. QuickBooks will ask you to make a backup before it rebuilds your company file. Hit OK. A backup is required before you can rebuild.
3. Choose where you want to save your backup, then OK. Don't replace another backup file. Enter a new name in File name and select Save.
4. Click OK when you get the message Rebuild has completed.
5. Go to File, select Utilities, then tap Verify Data again to check for additional damage.
   1. If the verify finds more damage, you'll need to fix it manually. Search for the error(s) in the qbwin.log on the QuickBooks Desktop support site for how to fix it.
   2. If your error can't be found, you can restore a recent backup. Go to File, then select Open or Restore Company.
      Note: Don't replace your existing company file. You'll need to enter the info into your company file again since the backup was created. 

Once the tools have been completed, please go back and recheck the report. If you notice an issue with the report, I recommend going over some of the steps in Troubleshoot Workers Compensation Report to repair it. 

Don't hesitate to let me know if you have any questions or concerns about this process. I'm always around to lend a hand. Take care!