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December 28, 2023
Question

A client paid an invoice through qb before i had set up to except payment. now the money is setting in jp morgan chase bank. how do i get it into my bank account?

  • December 28, 2023
  • 1 reply
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1 reply

December 28, 2023

Hi there, jamiehawkins03. Let me share some information on how you can get the invoice payment to your bank account.

 

Since your client paid the invoice through QuickBooks and there's no specific bank account to route it, the payment will automatically be set in the JP Morgan Chase bank. Thus, I recommend contacting your client to let them reach their bank to cancel their payment. Also, they can ask to reroute the payment to post it directly to your bank account.

 

On the other hand, you can send the invoice once again to your client and receive the payments through QuickBooks payments. However, you'll have to set up or connect your Payments account in QBO to process the payments seamlessly. 

 

Additionally, you can run a Transaction List by Customer report to have a snapshot view of all the transactions made for a specific customer.  

 

You're always welcome to comment back if you have other questions about getting the invoice payments to the right bank account. We'll be here to provide you with the assistance you need. Have a great day ahead!