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Apr 6, 2019 3:29 AM UTC
Solved

Account no. field entered in Vendor Information does not show up in the memo when creating payments.

I entered an account no in the Vendor Information (Expenses > Vendors > Click a vendor > Edit) and it is saying in the Account no field that "appears in the memo of all payments" but when I did a check or expense transaction (a payment), it did not show up.  Any idea why?
Apr 6, 2019 5:21 AM UTC

Hello gioreq1,

 

The account number will only appear in the Memo field if you pay the bills through the Bill Payment window.

 

I'll let our Product Development Team know about this, too. They can evaluate this function for future product improvements.

 

Feel free to let me know if you have other questions.

2 replies

Apr 6, 2019 5:21 AM UTC

Hello gioreq1,

 

The account number will only appear in the Memo field if you pay the bills through the Bill Payment window.

 

I'll let our Product Development Team know about this, too. They can evaluate this function for future product improvements.

 

Feel free to let me know if you have other questions.

giomyrAuthor
Apr 9, 2019 7:48 PM UTC

Thank you! That worked. Although, it would be better if the account number also shows up in other "payment" transactions as well such as an Expense or a Check.