accrual versus cash basis receivables

Hey there, @Browe48. 

Thanks for coming to the Community with your question. 

To identify the root cause transactions, fix the root cause transaction and make changes to prevent future problem to your procedures, check out this guide below for more details: 

Resolve accounts receivable and accounts payable balances on cash basis balance sheet

If you have any other questions, don't hesitate to ask. Have a great day! 

@Browe48 

QB ignores A/R balances created by invoices and credit memos on cash basis reports.  Any other transaction type (check, journal entry, payment, etc.) used to book A/R will show on cash basis reports.