Skip to main content
August 8, 2024
Question

Adding additional company to Desktop Pro 2021

  • August 8, 2024
  • 2 replies
  • 0 views

I'm trying to add an additional company to my qb.  On the information page, one of the mandatory questions is your email address. This is grayed out and I cannot get past it in order to complete the process.  Can someone give me some guidance as to overcome this step?

 

Thank you.

2 replies

August 8, 2024

Can you login to CAMPS and find your license code there?

https://camps.intuit.com

 

Beth1107Author
August 8, 2024

what is CAMPS?

FishingForAnswers
August 8, 2024

@Beth1107  This is a common issue when creating a new company with the 'New Company' option under File. Luckily, there is an easy workaround.

 

The issue is when it first asks you to login with your Intuit ID. Tell it you will do it later, doesn't matter if it's 2 or 7 days.

 

Then, you will be able to fill in the e-mail address field and create your new company file.

Beth1107Author
August 8, 2024

I just tried, it doesn't let me past the sign in page either. There's no "sign in later" button.

FishingForAnswers
August 8, 2024

@Beth1107  Can you provide a screenshot of the exact part you are getting stuck at? Minus personal information, of course.