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February 8, 2024
Question

adjusting document properties

  • February 8, 2024
  • 1 reply
  • 0 views

When printing a Banking Report (previous bank reconciliation), the document properties are wonky (comes up with page size 4.11 x 11.00 in).  I tried to adjust it...File...Printer Setup...Report...made sure correct printer is selected and document size and paper size are both Letter, but QB isn't applying my selections.  Tried printing to pdf and am having the same trouble adjusting the document size.

1 reply

JoesemM
February 8, 2024

Hello there, @LSL1. Let me share some steps that will guide you in printing your banking report in QBO.

 

Since the adjustment doesn't apply to your selections when printing a banking report, I suggest installing the QuickBooks Tool Hub. The QuickBooks Tool Hub helps fix common errors like printing issues. For the best experience, we recommend using Tool Hub on Windows 10, 64-bit.

 

Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). 
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Next, let's run the QuickBooks PDF & Print Repair Tool:

 

  1. Select Program Problems in the QuickBooks Tool Hub.
  2. Select QuickBooks PDF & Print Repair Tool.
  3. Print, email or save as a PDF from QuickBooks Desktop again.

 

You can proceed to step 2 which is restarting and resetting your temp folder permissions if the issue persists.

 

You can also use the links below to help troubleshoot any printing issues and run reports in QBDT. These resources include screenshots to help you visualize the process.

 

 

I'll be right here in case you need further assistance in printing your reports in QBDT. Just utilize the Reply button below. Keep safe.