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simonerufphotogr
March 24, 2024
Question

Anyone else getting fraudulent charges from Hulu on their debit card? 2nd time already and I’ve not used the card yet.

  • March 24, 2024
  • 1 reply
  • 0 views
2nd notification of fraud.  The responses given to confirm or deny the charge are not recognized by the system.  Then asked to call but the call center is closed.  How can that be on fraudulent cases that there is no one to help.  Green dot can’t help without permission from Quickbooks.  If your offering banking services then they need to be secure 24/7

1 reply

A
AnneMariee
March 24, 2024

Hello there, simonerufphotogr.

 

I understand that you have concerns about the charges on your QuickBooks debit card. To address this, I suggest reaching out to our Customer Care Team for assistance. They can securely review your account and guide you through the necessary steps to resolve the issue.

 

To contact our support team, you can follow these steps:

 

  1. Click on the Help (?) button located at the top-right corner of the page.
  2. Type in Contact Us.
  3. Enter a brief description of your concern, then hit Let's talk.
  4. You can choose to Ask the community or Start a chat with a support expert.

 

Please note that our support team is available from Monday to Friday, 6 AM to 6 PM Pacific Time Zone. If you need further assistance, you can refer to this article for alternative contact methods, including a phone number you can call: Contact Payments support.

 

In the meantime, you can take a look at our Payments FAQ for some commonly asked questions.

 

I'll also leave this article for guidance on managing your QuickBooks Checking account: Use your QuickBooks Checking account.

 

Please don't hesitate to leave a reply to this post if you have any other questions regarding your debit card. I'll be around to answer them.

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