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walliec
October 12, 2023
Question

Anyone having isssues or PDF Component errors after this week's Microsoft update? KB5031356

  • October 12, 2023
  • 2 replies
  • 0 views

After installing that update QB Enterprise on my computer will not print a PDF. 

Error:  Missing PDF component    QuickBooks detected that a component required to create PDF files is missing. This may cause issues with printing transactions, emailing forms or saving anything as a PDF file inside of Quickbooks Desktop. 

 

Cannot reinstall the Microsoft XPS Document Writer or Microsoft PDF.  Anyone else having issues????

 

2 replies

Adrian_A
Adrian_A
October 12, 2023

Hi Walliec,

 

I'm here to help fix the error you encountered.

 

Several reasons trigger the Missing PDF component error. Some of the common causes are listed below:

 

  • Drivers associated with printers need to be correctly set up.
  • Adobe Reader might be corrupted or incompatible with QuickBooks
  • Microsoft XPS Document Writer may be turned off.
  • QuickBooks Desktop has not been updated for a long time.

 

Since your QuickBooks Desktop is updated already, let's enable and configure Microsoft XPS Document Writer.

 

Here's how to enable it:

 

  1. Open the Control Panel.
  2. Herein, move to the Programs and Features tab.
  3. Click the Turn Windows features on or off option.
  4. Click on the checkbox option to Enable MS XPS document writer. It will allow the XPS writer program to run smoothly.

 

Then, you can follow these steps to configure it:

 

  1. Hit on the Start menu.
  2. Go to Settings, followed by the Bluetooth and devices option.
  3. Go to the Printers and Scanners tab.
  4. Click on the Add a printer or scanner option.
  5. Add a local printer or network print with the manual settings.
  6. Hit on PORTPROMPT: (Local port) and click Next in the Use an existing port.
  7. Opt for Microsoft from the manufacturer list. Then, click on Microsoft XPS Document Writer v4. 
  8. Click Next. Click on the option to Replace the current driver.
  9. Hit Next.
  10. Once done, click on Finish. Make sure to unmark the box beside Make XPS the default printer.

 

I've also added these links to guide you in fixing any PDF or printing issues:

 

 

I'm always around whenever you have printing issues.

D
DavidW1976
January 24, 2025

Is the solution made for Office 365 as I cannot make the last actions. The MS XPS Document Writer v4 is not in my drop down list.

S
SheandL
January 24, 2025

Hi there, DavidW1976. I'm here to help you reactivate your MS XPS Document Writer v4 option. 

 

When this option is missing from the dropdown menu, its possible that it has been disabled or removed. To restore this, navigate to your computer’s Settings and reinstall the printer driver. This will enable you to successfully print any data from your QuickBooks Desktop. To do so, Please follow the steps below to do this:

 

  1. On your Window search bar, launch your Settings app.
  2. Go to System, then Optional Features.
  3. Navigate to the More Windows Feature under Related Settings.
  4. Untick the Microsoft XPS Document Writer to remove it, then recheck it again to reinstall. 

For more information, please see this article: Microsoft XPS Document Writer (MXDW).

 

Additionally, if following the steps above doesn't resolve the issue with locating the MS XPS Document Writer v4, I recommend reaching out to Microsoft's live support team. They can conduct a thorough examination to determine the root cause of the problem. Their expertise and specialized tools will enable them to provide a more accurate diagnosis and recommend an effective solution.

 

Furthermore, if you encounter any printing issues while using QuickBooks, the articles below can offer guidance and assist in resolving these issues:

 

 

You're free to post in this forum if you have other concerns regarding this matter, DavidW1976. The Community forum is always available to help you. 

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