automatic journal entries for prior period
On QBDT (2017) when voiding a check from a prior period, a popup used to appear giving the option to automatically create JE's (in prior pd and a reversing JE in current). It no longer pops up. I've searched extensively and contacted support yesterday but no luck. Any ideas?
FYI, in Company Preferences, a closing date has been set, including use of a password. I've also tried resetting the one time messages, but it still doesn't appear.
(BTW, I'm clear on how to handle with manual journal entries, but would like to use the automated feature again, if possible.)
Thanks much!
